FAQ: “Our firm is looking to buy a new legal software system. We have looked at several enterprise legal software vendors for law firms. What makes RainMaker different than the other legal software vendors out there?”
Answer: RainMaker is very unique in that we offer a value proposition, great customer support, a long-standing (38 year) reputation within the industry and top-of-the-line Financial, Legal Practice Management, Business Intelligence and integration with Microsoft SharePoint Software for mid-large law firms.
Case in Point:
1. RainMaker Provides Great Customer Support – We still have our very first client even after 38 years:
- "We reviewed Elite and CMS Open, and after a long and extensive analysis, we selected RainMaker's Legal Practice Management Software. Our experience with RainMaker support has been fantastic. We rarely have to call, but when we do, we receive prompt and knowledgeable help. RainMaker support is one of the best in the industry."
Director of Technology – 75 Timekeepers - “We believe our reputation is our firm's most important asset and we hold our vendors to the same criteria. We selected RainMaker because they deliver the technology we need to run our practice while providing personalized attention and responsiveness.”
Director of Administration – 125 Timekeepers - “I feel I give 110% to learning the product and in return RainMaker gives me 110% support. I have built not only a professional relationship with them, but also a personal one. They have gone above and beyond to help in any way they can. In return for all their support, we feel it is our privilege to invite potential or existing clients to our firm to see the product line. Being proactive is what it’s all about. I give five stars to RainMaker! Great Job!”
Billing Manager – 92 Timekeepers
2. Value Proposition – A Lot of Bang for the Buck:
- “Our technology needs were changing and expanding, and we were looking to upgrade to something that provided us with the next generation of functionality and technology. We needed a fully integrated system, and RainMaker Platinum provided us with the capability. We carefully evaluated the large law firm products and determined that RainMaker's products were the best value.”
Director of IS and CFO – 200 Timekeepers - “We were looking for a high end product, at a value-based price, with the flexibility to meet our ever changing needs as we grew and provided an increasingly higher level of service to our clients and our attorneys. RainMaker provided us with increased productivity and a competitive edge.”
Firm Administrator -70 Timekeepers - “Our firm needed a full-featured and cost-effective solution for financial and practice management applications. We also wanted a system that was practical and easy to administer internally. We were very pleased to partner with RainMaker. RainMaker Platinum provides us with the capability to operate effectively in a competitive environment and to pursue a successful practice."
Executive Director - 75 Timekeepers
3. Technology That Works to Solve Problems:
- “RainMaker’s outstanding reporting capabilities, which are part of the company’s Business Intelligence product suite, was a major factor in our decision. We were striving to find a user-friendly and meaningful way to bring financial information to our attorneys. With Digital Dashboard technology, our attorneys will have point and click access to the business information and analysis tools they need to manage their clients and departments. And, because the Dashboard is web-based, we will be able to quickly deploy these features to a large number of users, including those in remote offices.”
Chief Financial Officer - 200+ Attorney Firm - “Our firm’s continued growth and diversification across multiple practice areas increased our need for decision support capabilities. Specifically, we were looking for a way to easily tap into the wealth of information that resides in our financial database for use in making critical business decisions that affect the firm’s profitability. With RainMaker’s Business Intelligence suite, we can now extract data in practical formats for reporting and analysis, with no custom programming required.”
Chief Operating Officer – 250 Timekeeper Firm - “We took an in-depth look at Omega, Elite and RainMaker Legal Practice Management Software. In our final evaluation we determined Elite was too costly and Omega did not seem as user-friendly as the other systems - that led us to choose RainMaker. Our experience has been positive and we are pleased to have chosen their products because of their rich features and the company’s excellent customer support.”
Administrator – 35 Timekeeper Firm
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